Deployment time
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reduced through CI/CD improvements
Selected work
The strongest proof is not a polished deck. It is the pattern across real work: shipped systems, clearer operations, reliable handoffs, and judgment about where AI belongs.
Deployment time
—
reduced through CI/CD improvements
Support volume
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SharePoint Online cases handled
First-contact resolution
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enterprise support environment
Affixdot scale
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active users reached through product ops
Enterprise Web Systems · Montech Studios
Client delivery needed more than feature work. Requirements, content operations, integrations, deployment flow, accessibility, and handoff all had to stay aligned across non-technical and technical stakeholders.
Enterprise web applications and workflow systems using React, Node.js, Python, REST APIs, CMS/DAM integrations, Azure DevOps, GitHub Actions, performance improvements, documentation, and handoff routines.
Reduced deployment time by 40% through CI/CD improvements while keeping delivery tied to real client operations.
LLM Evaluation · Outlier
AI systems can sound fluent while missing facts, ignoring instructions, or producing unsupported reasoning. That matters when the model is being used inside real workflows.
Structured evaluations of LLM outputs against factual accuracy, reasoning quality, clarity, hallucination risk, instruction following, and usefulness rubrics.
Hands-on judgment for where AI can act, where it needs guardrails, and where human review belongs.
Agentic Operations · Agentic-Hub
Lead generation, research, qualification, outreach drafting, compliance, and CRM updates can become scattered quickly if agents and humans are not working from the same operating model.
A structured workspace with raw inputs, wiki synthesis, qualified lead notes, CRM JSONL, outreach drafts, scripts, n8n intake documentation, compliance rules, and explicit human approval before sending.
A repeatable workflow for researching public businesses, producing personalized drafts, and preserving provenance instead of overwriting context.
Enterprise Support · Tek Experts
Enterprise Microsoft 365 support required fast diagnosis across access, performance, workflow, and escalation issues while maintaining quality under volume.
SharePoint Online troubleshooting workflows, escalation coordination, and PowerShell automation for repeat diagnostics and resolution support.
Resolved 20+ weekly cases, maintained an 85% first-contact resolution rate, and reduced resolution time by 30% through PowerShell automation.
Selected projects
Ongoing client commerce and operations platform for a fashion and tailoring business. Public storefront, product catalogue, checkout, admin tools, customer records, measurements, orders, receipts, and Firebase deployment.
React · Firebase · Docker · GitHub Actions
AI-powered job matching and career development platform. LLM-based resume analysis, role-fit scoring, and personalised coaching flows.
Next.js · Node.js · OpenAI
Production-grade Ubuntu server hardening and deployment automation. SSH hardening, UFW firewall, Docker, Nginx with TLS, backup/restore/rollback, fully scripted and documented.
Bash · Docker · Nginx · DigitalOcean
Mobile-first event discovery and management platform. Led operations, product direction, and growth to 3,000+ active users.
Product & Operations
Cross-chain Web3 platform integrating Ethereum, Polygon, and Solana. Contributed to $2.4M raise in 2023.
Solidity · React · Web3.js
Digital archive and NFT marketplace for African cultural institutions.
Next.js · IPFS · Ethereum
Client-facing web and operational builds across service, commerce, and internal workflow contexts.
Next.js · Node.js · APIs