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Business Intake & Website Systems
I design clear, fast websites, landing pages, forms, and request flows that make it easy for customers to reach you and easy for your team to respond.
Web Systems & AI Automation Engineer · Waterloo, ON
From clean public sites and intake forms to smart workflows that reduce admin, I design systems that are practical on the surface and reliable underneath.

Built with & for
What gets built
A property manager should see cleaner intake and fewer missed requests. A serious buyer should see the engineering underneath: AI, integrations, APIs, infrastructure, and workflows a team can actually run around.
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I design clear, fast websites, landing pages, forms, and request flows that make it easy for customers to reach you and easy for your team to respond.
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Dashboards, owner portals, request trackers, quoting systems, and admin panels built around how your team actually works.
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Intelligent systems that classify requests, send smart follow-ups, route work, and take action inside the tools you already use, with clear guardrails and human control where needed.
A short operational trace of how the visible request flow becomes routing, validation, and dependable automation underneath.
7+
Years shipping production systems
20,000+
Users on products I've built
40+
Specialists in network when projects need to scale
Selected work
Revenue Operations · SaaS
Connected HubSpot, Airtable, and Slack via a custom n8n pipeline. Eliminated manual handoffs that were costing 18 hours a week.
18 hrs/week recovered. Zero missed handoffs in 60 days.
AI Systems · Fintech
AI co-pilot on Zendesk using Claude and LangChain. Tripled support volume. Same headcount.
62% ticket deflection. CSAT held at 4.8/5.
Workflow Automation · E-Commerce
Shopify to Notion to warehouse, fully automated. Real-time inventory alerts, zero human routing.
99.2% on-time shipping. Ops workload cut in half.
Send the bottleneck. I'll tell you whether it needs a cleaner website, a custom tool, an automation layer, or nothing at all.